General Information

For Canucks tickets, please visit

Tickets for games, concerts, and most events at Rogers Arena can be purchased in person at the Toyota Ticket Centre located on the North side of the venue located at Gate 10. Please inquire for additional details or accessibility requests (604.899.7676).

Payment is accepted in the form of VISA, MasterCard, American Express, and cash. See below for details on how to purchase over the phone through Ticketmaster.

There are no refunds and no exchanges on any ticket purchased for a Rogers Arena concert, game or event. In the event that a show is canceled or rescheduled, please contact the original point of purchase.

Will Call

Pre-purchased tickets may be picked up at the Will Call windows at the Toyota Ticket Centre. Fans must present valid photo ID and the credit card used to purchase in order to collect the tickets.

Toyota Ticket Centre Hours of Operation

Regular Business Hours: Non-Event Days
Monday – Friday:      9:30am to 5:30pm
Saturday:                   Closed
Sunday:                     Closed

Please note that the Toyota Ticket Centre is closed on major holidays unless there is an event scheduled. Please confirm before your visit by calling us at 604.899.7676.

Day of Game: Vancouver Canucks
Monday – Sunday:     The Toyota Ticket Centre opens at 9:30am on game days and remains open until the beginning of the third period.

Day of Show: Concerts, Events, and Family Shows
Monday – Sunday:     The Toyota Ticket Centre opens at 9:30am on event days and remains open until the start of the event.

Tickets can also be purchased online at or charged by phone by calling 1.855.985.5000. Vancouver Canucks tickets may also be purchased through Ticketmaster by calling 1.855.523.6800 or visiting

Phone Numbers

Toyota Ticket Centre 604.899.7676
Vancouver Canucks 604.899.4625 (Option 3)
Membership Inquiries 604.899.4625 (Option 2)
Group Sales 604.899.7603
Premium Seating 604.899.7423
Accessible Seating 604.899.7676
Ticketmaster 1.855.985.5000

Buy Tickets From Authorized Sources to Avoid Disappointment

Buying tickets from unauthorized sources increases the risk that tickets could be counterfeit, leaving fans disappointed when they arrive at Rogers Arena.

How fans can buy tickets:

  • Fans may purchase tickets online at or by calling Ticketmaster at 1.855.985.5000 or at 1.855.523.6800.
  • Fans unable to secure tickets on the on-sale date are encouraged to check within 48 hours of a playoff game day for great seats released by the NHL, NHLPA and visiting team.
  • Tickets can also be purchased securely from Canucks Season Ticket Members directly through NHL Ticket Exchange at, the Canucks official secondary market site that offers legitimate and valid resale tickets.

Ticket information:

For up-to-the-minute ticket information, fans are encouraged to follow @CanucksTickets and @RogersArena on Twitter.