Fan Texting Service

Have a question or concern while you’re at the game?

Canucks Sports & Entertainment is committed to delivering extra-ordinary experiences for our guests at Rogers Arena through innovative programs and state-of-the-art services.

In an effort to enhance fans’ experience at Canucks games at Rogers Arena, Canucks Sports & Entertainment has teamed up with GuestAssist, a company that provides two-way text messaging-based communication. Our Fan Texting Service connects ticket holders and arena staff, improving communication management and response to guests’ concerns and questions. Texting will also allow fans to report incidences discreetly and without fear of confrontation.

To report inappropriate fan behaviour, ask a question or request assistance, using your mobile phone, text the number 69050, type the key word ROGERS (followed by a space), with your SECTION, ROW, and SEAT NUMBER, followed by your message. Arena staff will respond accordingly. Standard text message and data rates may apply.

We welcome your feedback and hope the service enhances your experiences at Canucks games. If you require assistance or would like to speak with us directly please contact us at 604 899-7400.