FAQs Archive - Page 6 of 7

Q: What areas of Rogers Arena are wheelchair accessible?

With the exception of Gate 3, all entrances at Rogers Arena are accessible by wheelchair, however, the most convenient entrance for guests using a wheelchair is at our drop-off and pick-up area at Gate 16 (at the east side of the building, off Abbott Street). Elevators are located at Gate 16 as well as Gates 1, 9, and 10. Please note that, due to construction, the Georgia Street and Dunsmuir Street walkways no longer connect Rogers Arena to Beatty Street. For those with non-visible disabilities, a special assistance identification card can be arranged, allowing guests easier access to their seats. Wheelchairs can be stored at the Guest Service Centres located at Sections 104 (during hockey games only), 114, or 310. Learn more here about how we serve our guests with disabilities.

Q: When can I pick up my tickets at Will Call?

Rogers Arena is a mobile venue, all tickets are accessed through your mobile phone. If you are experiencing any mobile issues to please give us a call at 604-899-7676.